Term and Conditions

Welcome to Rider Armor Shop (operated by Best Motorcycle Equipment). These Terms and Conditions govern your use of our website (riderarmorshop.com) and all purchases made through it. By accessing our site or making a purchase, you agree to these terms. Please read them carefully.

1. Our Commitment to Riders

At Rider Armor Shop, we’re dedicated to providing premium motorcycle gear that enhances your safety and riding experience. Our policies are designed with riders in mind – straightforward, fair, and focused on your protection.

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or making a purchase, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Prohibited Activities

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Misrepresent your identity or provide false information
• Use our products in any way that violates safety standards

3. Products and Services

3.1 Product Descriptions

We strive to accurately describe all products on our website, including:

• Motorcycle accessories and apparel
• Protective gear including body armor and helmets
• Riding footwear and gloves
• Eye protection including goggles and lenses
• Communication systems

However, we cannot guarantee that colors or sizes will display exactly as shown due to variations in monitor settings.

3.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

3.3 Intended Use

Our products are designed for motorcycle riding and related activities. Proper use is essential for safety. We are not liable for injuries resulting from improper use of our products.

4. Orders and Payments

4.1 Order Acceptance

Your order represents an offer to purchase which we accept when we send you an order confirmation. We reserve the right to refuse any order for any reason.

4.2 Pricing

All prices are in US dollars and exclude applicable taxes and duties. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that you have the legal right to use any payment method you provide.

4.4 Order Processing

Orders are typically processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): via DHL or FedEx, delivery within 10-15 business days after shipment
• Free Shipping: via EMS for orders over $50, delivery within 15-25 business days after shipment

5.2 Shipping Areas

We ship worldwide except to certain Asian countries and remote areas. International customers may be responsible for customs duties, taxes, or import fees which are not included in shipping costs.

5.3 Delivery Issues

You must inspect products upon delivery and notify us within 48 hours of any shipping damage or errors. We are not responsible for delays caused by customs processing or events beyond our control.

6. Returns and Exchanges

6.1 Return Policy

You may return or exchange most items within 15 days of receiving your order, provided:

• Items are unused and in original condition
• All tags and protective coverings are intact
• Original packaging is included
• Proof of purchase is provided

6.2 Non-Returnable Items

For safety and hygiene reasons, the following cannot be returned:

• Body Armor & Protection (once removed from packaging)
• Helmets (due to hygiene and safety regulations)
• Communication Systems (if opened)
• Goggle Lens (if removed from original packaging)

6.3 Return Process

To initiate a return:

1. Contact our Rider Support Team at [email protected] within 15 days
2. Receive return authorization and instructions
3. Ship items securely with all original packaging

6.4 Refunds

Approved refunds will be processed to your original payment method within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by intellectual property laws. You may not use our content without our express written permission.

8. Liability Limitations

8.1 Product Liability

While we provide high-quality protective gear, we cannot guarantee complete protection from injury. Proper use and maintenance of products are essential for safety.

8.2 Website Use

We are not liable for any damages resulting from:

• Interruptions or errors in our website
• Unauthorized access to our systems
• Any third-party actions

8.3 Maximum Liability

Our maximum liability to you for any claim related to these terms or your use of our website shall not exceed the amount you paid for the product or service at issue.

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

11. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on our website with a new “Last Updated” date. Your continued use of our site after changes constitutes acceptance of the new terms.

12. Contact Information

For questions about these Terms or any other matter, please contact us:

Best Motorcycle Equipment
2171 Sycamore Circle
Fort Worth, TX 76102, USA
Email: [email protected]